PRIVACY POLICY: STIRLING INTEGRATED SOLUTIONS
EFFECTIVE DATE: March 15, 2025
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA:
STIRLING INTEGRATED SOLUTIONS (“We,” “Us,” or “Our”) Does not share customer (You)
opt-in information, including phone numbers and consent records, with any affiliates or
third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
1. Information we Collect:
We collect the following types of information:
Personal information:
· Name, email address, phone number, physical address.
· Payment information when You make a purchase or request a quote.
· Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
· IP address, browser type, device information
· Website usage patterns and analytics
· Cookies and similar technologies
Customer Communication:
· Records of inquiries and service requests
· Appointment details and preferences
· Service history and feedback.
2. How We Use Your Information
We use collected data for:
· Providing and improving our services
· Processing transactions and payments
· Communicating with You about inquiries,
appointments, and promotions
· Enhancing website functionality and user experience
· Ensuring security and fraud prevention
· Maintaining records of You communication
preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you
agree to receive text messages related to our services, including appointment reminders,
customer support, and important updates.
Opt-In & Consent:
· You will only receive messages if you have
explicitly opted in.
· We maintain timestamped records of all opt-in actions.
· We comply with the Telephone Consumer Protection
Act (TCPA) and all applicable laws and regulations.
Opt-Out Instructions:
· You can cancel SMS notifications at any time by
replying “Stop.”
· You will receive a final confirmation message, and no further messages
will be sent unless you opt in
· All opt-out requests are processed within 24
hours.
Message Frequency & Content:
· Message frequency varies based on Your
interactions with our business.
·Messages will be directly related to the
services You have requested.
· We do not send promotional content without
specific consent.
Help & Support:
· Reply “HELP” for assistance or contact us at
Carrier Information:
· Standard message and data rates may apply.
· Carriers are not liable for delayed or
undelivered messages.
· Supported carriers include AT&T, Verizon,
T-Mobile, Sprint, and most regional carriers.
SMS Data Protection Statement
Your SMS opt-in data and consent records are never shared with third parties.
The only exceptions are:
· Service providers who facilitate the delivery of
our text messages
· Legal requirements (court orders, etc.)
We implement strict data protection
measures to safeguard Your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal
information. We may share information with:
Service providers:
· Third-party vendors who assist in our operations
(e.g., payment processing, appointment scheduling).
· SMS aggregators and providers solely for the
purpose of delivering messages You have consented to receive.
· All service providers are contractually
obligated to maintain confidentiality and security.
Legal Compliance:
· If required by law, legal process, or to protect
our rights.
· In response to valid law enforcement requests or
court orders.
Business Transfers:
· In case of mergers, acquisitions, or sale of
assets
· In such cases, your data remains protected under
the terms of this policy.
5. Data Security
We implement and maintain reasonable
security measures to protect Your personal information:
· Encryption of sensitive data in transit and at
rest
· Secure access controls and authentication
mechanisms
· Regular security assessments and updates
· Employee training in data protection
· Breach notification protocols in accordance with
applicable laws
· Secure backup systems and disaster recovery procedures
Despite these measures, no method
of transmission over the Internet or electronic storage is 100% secure. We
strive to use commercially acceptable means to protect Your personal
information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar
technologies to:
· Analyze site traffic and user behavior.
· Remember your preferences.
· Improve website functionality and user
experience.
·Measure the effectiveness of our services.
You may control cookies through Your
browser settings. Disabling cookies may limit your ability to use certain
features of our website.
7. Your Rights & Choices
You have the right to:
· Access, update, or delete your personal
information.
· Opt-out of marketing emails by clicking “unsubscribe”
in our emails.
· Opt-out of SMS messages by replying “STOP.”
· Request information on how we process your data.
· Withdraw consent at any time for future
communications.
· Lodge a complaint with supervisory authority if
you believe your rights have been violated.
To exercise these rights, please
contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to
third-party websites. We are not responsible for their privacy practices and
encourage you to review their policies. This privacy policy applies only to
information collected by Stirling Integrated Solutions.
9. Changes to This Privacy Policy
We may update this policy periodically.
The latest version will always be available on our website with the effective
date. For significant changes, we will notify you by email or through a notice
on our website.
10. Contact Us
If you have any questions about
this Privacy Policy or how your information is managed, contact us at:
Stirling Integrated Solutions
Phone: (270) 236-5400
Email: [email protected]
Website: https://stirlingintegratedsolutions.com/
By using our website and services,
you consent to this Privacy Policy.
.